Policy on Privacy and Cookie Use

Our Privacy Policy governs the handling of Personal Information collected from users of our websites, applications, Wi-Fi hotspots, and other digital services, as well as from individuals we interact with, including current and prospective clients, visitors to our physical sites, and others we engage with, both online and offline, in our service provision. This comprehensive approach ensures that we responsibly manage personal information across all points of contact.

1) What information do we gather?

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (which is called anonymous data). We may collect, use, store, transfer and process different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
Contact Data includes billing address, delivery address, postal address, email address and telephone numbers.
Financial Data includes payment card details.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and geographic location, preferred language (used to display our website), browser plug-in types and versions, operating system and platform, use of cookies or other devices to store and sometimes track information about you including device type (unique device identifiers) and device screen size (more details on our use of cookies is set out in the Cookies section below) and other technology on the devices you use to access this website.
Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, professional qualifications, reviews, feedback and survey responses.
Usage Data includes information about how you use our website, products and services, items you viewed or searched for, page response times, download errors, length of visits to certain pages (including how much time is spent on which pages), page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.
Marketing and Communications Data includes your preferences in receiving newsletters and marketing from us and our third parties and your communication preferences.

Special Categories of Personal Data We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. If you fail to provide personal data Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our products or services or open an account). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

2) What We Do with Your Data

This information is used to carry out business functions, registration and records management. Additionally, this information may be used for:

Internal marketing purposes and online behavioral advertising, which include, but are not limited to, sending you material about products, services, updates, etc. that we think may be of interest to you;
Fostering communication and awareness of our site, programs and events through social networks and vis-à-vis any of digital platforms;
Sharing with our education partners, and approved select vendors or associates who are performing services on our behalf;
Analyzing and improving website and service performance and delivery, analyzing how sites and services are being accessed and used;
Testing, correcting and improving our content, applications and services;
Developing new applications, products and services;
Improving customer/student experience and retention, analyzing outcomes and preferences.

3) External Content Providers

Visitors may need to provide personal details like names, email addresses, and telephone numbers. These details may be used by our company to deliver promotional content and updates deemed relevant and beneficial. We may also endorse third-party services or products, but such endorsements do not mean that third-party organizations will have access to your personal details. We are not responsible for the privacy practices of these third parties.

4) Security Measures for Data Protection

Information Exchange Guidelines We may share your information as outlined in our privacy policy or as specified when we collect the information from you. We commit to not selling, renting, or swapping your information, nor allowing our partners or service providers to use your information for their own commercial gains without your consent. Details on Information Sharing:

Service Providers: We engage other companies and individuals to perform functions on our behalf, such as hosting our digital platforms or managing communications. These service providers may access your information only when necessary to perform their functions and are obligated to keep your information confidential and secure.
Legal Obligations: We may disclose your information if legally required or to cooperate with law enforcement and regulatory authorities in cases of misconduct related to our services.
Aggregated and Anonymous Data: We use and disclose aggregated or anonymized data that does not identify you for various purposes, such as improving our services or for research. This data may also be shared with third parties freely.
Business Partners: We may share your information with trusted business partners for marketing purposes or to offer you relevant products, but once shared, this data is beyond our control, although we require our partners to uphold data security standards.

5) Reformatting Our Privacy Policy

We may need to update this Privacy Policy from time to time. We highly recommend that you review this Privacy Policy periodically to be aware of any changes.

6) How We Manage Cookies

Our website utilizes cookies to differentiate you from other users, enhancing your browsing experience and aiding in website improvement. For detailed information on our use of cookies, please refer to our cookie policy.

7) Miscellaneous Terms

Your consent and acknowledgemen Unless You have expressly indicated otherwise Your use of the Site constitutes Your consent to the collection use and transfer of Your Personal Information under the Terms of our Privacy Policy You acknowledge and agree that Our Terms of Use apply to this Privacy Policy as if reproduced here in full If You do not agree to the terms of this Privacy Policy You may not use our Site